Privacy Policy
At Everly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from our online store.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect personal information including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history
This information is necessary to process and fulfill your purchases.
Automatically Collected Information
When you browse our website, we automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Pages visited
- Products viewed
- Referral websites
- Website interactions
This information helps us improve our website, enhance user experience, and prevent fraudulent activity.
Cookies & Similar Technologies
Our website uses cookies, pixels, web beacons, and similar technologies to improve functionality, remember your preferences, analyze website performance, and deliver personalized advertisements.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
More information about cookies can be found at:
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Verify payments
- Arrange shipping and delivery
- Provide order confirmations and invoices
- Respond to customer service inquiries
- Communicate important updates regarding your order
- Improve our products and website
- Prevent fraud and unauthorized transactions
- Send promotional emails and marketing communications (only where permitted by law)
Marketing & Advertising
With your permission, we may send promotional emails about new collections, exclusive offers, and special events.
Our website may also use advertising technologies such as cookies and tracking pixels to deliver personalized advertisements across different platforms.
You can opt out of targeted advertising by adjusting your browser settings or through the advertising platform you use.
If applicable, you may also opt out of certain advertising services by visiting:
https://app.retention.com/optout
Third-Party Services
To operate our business efficiently, we work with trusted third-party providers.
These may include:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping providers
- Marketing platforms
- Analytics providers such as Google Analytics
These providers only receive the information necessary to perform their services and are required to protect your information in accordance with applicable privacy laws.
For more information:
- Shopify Privacy Policy: https://www.shopify.com/legal/privacy
- Google Privacy Policy: https://policies.google.com/privacy
- Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Sharing Your Information
We do not sell your personal information.
Your information may only be shared when necessary to:
- Complete your order
- Process payments
- Deliver products
- Provide customer support
- Comply with legal obligations
- Protect our legal rights or investigate fraud
Your Privacy Rights
If you reside in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Request a copy of your personal data
To exercise any of these rights, please contact us using the email address provided below.
International Data Transfers
Because we work with international service providers, your personal information may be transferred to and processed in countries outside your country of residence, including Canada and the United States.
Whenever possible, we ensure that appropriate safeguards are in place to protect your information.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
If you request deletion of your personal information, we will remove it unless we are legally required to retain certain records.
SMS Marketing
If you provide your mobile phone number during checkout or subscribe to SMS updates, you agree to receive transactional notifications regarding your orders as well as occasional promotional text messages.
You may unsubscribe at any time by replying STOP to any SMS message you receive from us or by using the unsubscribe link included in our communications.
Standard messaging and data rates may apply depending on your mobile carrier.
Do Not Track
Some web browsers offer a "Do Not Track" feature.
Currently, our website does not respond differently to these signals due to the lack of a consistent industry standard.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us:
Everly